New Member
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2 Messages
Gift Card Scam
Signed up with Direct TV a year ago and was promised a $250 gift card, after a year of phone calls and a letter to corporate(certified mail) and no response I have concluded this company is a shameful operation. I am surprised AT&T would let this go on.
litzdog911
ACE - Sage
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46.4K Messages
3 years ago
Where did you sign up for DirecTV? All too often third party sales reps at places like Costco or door-to-door will promise the moon to book a deal. They don't work for DirecTV.
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mcummings3296
New Member
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2 Messages
3 years ago
Signed up directly with Direct TV. They admit that there should have been a Gift Card Issued but it fell through the cracks.
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Hi @mcummings3296,
we are aware of the importance of getting what promised. Let's meet in a Direct Message on this. Please check your DM inbox (it's the chat icon next to the bell icon at the upper right corner of the forums) to take a closer look.
Thanks!
Maria, DIRECTV Community Specialist
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Juniper
ACE - Expert
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23K Messages
3 years ago
Just a note to avoid any actual scams, it is DirecTV, not Direct TV. Some of those scams hide in plain sight because of minor misspellings like that.
DirecTV is not a shameful operation itself. There have definitely been challenges since the acquisition by AT&T (I believe they underestimated what an undertaking it would be combining those two companies). Hopefully now that AT&T has added in a co-owner for DirecTV that we shall see improvements in the coming months as DirecTV gets focused support again.
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