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Monday, July 27th, 2020 3:53 PM

How can I contact Direct TV from Canada

I cannot get to my home in Wa.  because the border is closed. Non of the contact methods work from canada.

I have been trying to cancel my service until the border opens. 

Does Direct TV have an email address?

Employee

 • 

34K Messages

5 years ago

There is no email support. 

ACE - Expert

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2K Messages

5 years ago

You can call the international support number for wireless. You will be able to reach Directv calling that number.

Support for travel abroad
Available 24/7 FREE from mobile phone

(edited)

ACE - Expert

 • 

22.9K Messages

5 years ago

DirecTV cannot be called from out of country as is United States service only.

 

Now that AT&T owns them, you can call their international support number and be transferred to a DirecTV department.

https://www.att.com/help/international.html

Call +1.314.925.6925 (free from your AT&T wireless phone).

 

You can suspend service for a max of 6 months within a 12 month period. There is a $7 monthly vacation hold, certainly cheaper than if the service were left on. Here is their suspend info. https://www.att.com/support/article/directv/KM1237725/


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