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New Member

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4 Messages

Monday, November 28th, 2022 4:51 PM

How do I get to my bill

 Att is redirecting me to Directv.com  This site is telling me i have to pay through Windstream????

ACE - New Member

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5.2K Messages

2 years ago

Wind stream?! Do you have DIRECTV STREAM or DIRECTV satellite service? Are you logging onto DIRECTV.com for your TV services? Do you get any care code or error when logging in? What happens if you try to login on a different browser or device? 

New Member

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4 Messages

2 years ago

I have Direct TV satellite service. I log in to Directv.com and my service is there but my billing tells me to go to Windstream.  When I called Windstream, they do not have a record of my account number. When I call Direct...no one can help me???!!! I did not think Direct could get any more frustrating but here we are!

ACE - Professor

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2.3K Messages

2 years ago

Iirc Windstream is a satellite internet service, do you have Windstream satellite internet?  If so it definitely sounds like it's bundled with your DirecTV service and that's why it's directing you to Windstream to pay the bill

New Member

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4 Messages

2 years ago

Thank you! I will try looking on my Windstream Internet Bill.

ACE - Professor

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2.3K Messages

2 years ago

@Juniper , thanks for refreshing my memory 😉

New Member

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4 Messages

2 years ago

Ok. I have never had a combined bill with Windstream and Direct TV. They have alway been separate.


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