Contributor
How to authenticate that I get Directv on Roku so I can get SciGo Science channel?
I have DirecTV with a subscription to the Science channel. I want to be able to get SciGo on Roku but when I tried to watch How the Universe Works I get the following message:
"This content is available to viewers who receive Science as part of their pay-TV subscription"
I do get the Science channel on DirecTV and I am able to login to HBO Max on the Roku because somehow it knows I get HBO on DirecTV. I am also able to login to the science channel on the web as I have authenticated it somehow. So how do I authenticate this for SciGo on Roku?
skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
Try uninstalling the app and re-installing it. I had that happen with HGTV Go.
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Bernster
Contributor
4 years ago
That did not work but it sure sounded like a good idea. I also just signed up for HGTV Go and I get the same error message that I need to have subscription on DirecTV.
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Juniper
ACE - Expert
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22.9K Messages
4 years ago
Roku authentication breaks once in a while. I would uninstall the app and then reboot the Roku (menu option or just unplug power for a minute). Then reinstall the app. Hopefully that will get it back in sync.
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