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1 Message

Thursday, March 20th, 2025 12:47 AM

I have a receiver do I need a new one to activate service

I have a Winegard traveler in my rv with a receiver do I need a new receiver to activate service

Community Support

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254.9K Messages

2 days ago

@Cherokee236 We'd like to take a closer look at this. Sending you a DM. Mohammad, DIRECTV Community Team 

ACE - Sage

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46.4K Messages

2 days ago

Are you currently a DirecTV Satellite customer?

ACE - Expert

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22.9K Messages

2 days ago

Make sure the Winegard Trav'ler is the DirecTV one.

If that box is not already active on your account, and has been used before, then most likely you will need to get a replacement. DirecTV doesn't permit boxes to be transferred customer to customer as that was back with old owned boxes, but 'leased' means you return to DirecTV or recycle if they don't want it back.

That being said, I have heard of the rare person getting a rep that somehow gets around this restriction. So you could still ask them. What model is the box?


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