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Tutor

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1 Message

Wednesday, August 21st, 2019 1:25 AM

I was charge of 240 $ for early termination where I cancelled it before the grace period

I need you guys to check my bill, I was charge of early termination fee wherein I cancelled the service before 15 days after the installation date because of the very bad service I got. And now i was being charge of 340 plus. Please have this reveres. I only kept the internet which is 40$ per month.

ACE - Professor

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2.3K Messages

6 years ago

DirecTV has a 24 hour grace period not 15 days so the ecf is valid. BTW this is the wrong forum.

Moved to direcTV.

ACE - Expert

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22.9K Messages

6 years ago

@cherie.pat 

 

DirecTV is only a 24 hour grace period for original install. ECF worth $20 for each month remaining of 24 month service agreement. An ECF of $240 sounds more like a 12 month agreement from a move order, which has no grace period.

 

Also this is a public forum, we have no way to look at any part of your account. For official support call DirecTV. But as there has never been a 15 day grace period, they will not have an answer you will like.


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