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1 Message

Monday, September 20th, 2021

insurance on devices

What is covered on my insurance?

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ACE - Expert

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21.3K Messages

4 years ago

DTVs basic protection plan covers service calls and shipping cost for replacement receivers and replacing remotes.

ACE - Expert

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23.4K Messages

4 years ago

If you mean DirecTV's Equipment Protection Plan ($8.99/month): It covers service calls ($99); Delivery of replacement boxes ($19.95); Replacement remotes ($15); Guarantees an exact date when account becomes eligible for an upgrade after 2 years.

Those one time costs are cheaper in the long run. If you have to use them constantly then there is a big problem. So this is only good for those that need a small known cost every month because they cannot manage their budget to have some backup.

You get a free upgrade of equipment eligible after 2 years anyway, so the protection plan is just giving an exact date. Equipment isn't changing every year so there can be nothing better for several years. If you post the model numbers of your boxes, guidance could be given to see if there is an upgrade to consider or just to leave it as is for now.


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