Contributor
Lower Bill or Cancel Service
I would like to see if there are any options so that I can lower my bill, but if not a last resort would be to cancel my service.
Contributor
I would like to see if there are any options so that I can lower my bill, but if not a last resort would be to cancel my service.
Accepted Solution
Constructive
Employee
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34K Messages
5 years ago
the only way to lower your bill is to lower your package remove premium channels and remove some boxes,
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Accepted Solution
Juniper
ACE - Expert
•
22.9K Messages
5 years ago
Call DirecTV to make changes. This is a forum of other customers so there is no account access here.
Review your channels and see if a lower costing package would be a better fit. Certainly ask about any discounts, but be prepared there may not be any. Discounts are a temporary perk, not a way to keep the bill affordable.
Agents will probably offer an upgrade of equipment as well, but before considering I would post back with the models of your boxes. Just to be sure you get the setup best for you, as not all upgrades are equal for everyone.
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