Loyalty Discount

The days of generous "loyalty discounts" have passed. TV providers like DirecTV are losing money. If you can find a better alternative then go for it. 

Hi, @tpawise. We understand how important cost is and don't want to see you go. DIRECTV remains steadfast in its commitment to bring customers the best programming at a fair and reasonable price. We'll send you a DM to check the best price for your programming needs. Maria, DIRECTV Community Specialist

Juniper, I don't know if you are with Direct TV or just an arrogant person who thinks it's ok to be rude and disrespectful.  I understand business and was only stating that I have had to contact (call) Direct TV every month since November which is very time consuming to get them to correct my bill.  Each call ends with an apology and confusion on the Support Reps part as to why they couldn't get my bill corrected.  As a long time customer, I felt they might want to compensate me for the HOURS I have spent on the phone with them to correct THEIR error.  Obviously, If they have no option to help me and I can't afford the high cost of my upcoming bill (which who knows what amount that will be), then I WILL go elsewhere.  I didn't need you to rudely tell me that.  I just love arrogant people who hide behind a computer screen to be ugly.  If you are association with Direct TV, you would be my number one reason to cancel.

So what's the supposed error? Just curious 

I don't like streaming either.   so each time DTV ups my bill, I reduce my movies that I receive.    such is how life is going - like Juniper has listed.     so I  choose the pay the price as streaming is not to my liking.

Good luck.       the last time i got a discount on DTV was when ATT adjusted my account for internet issues they caused. I found it interesting that they adjusted the DTV side of the bill for internet stuff.   and that discount ends in 2 months.