New Member
•
2 Messages
Need AT&T Help
How do I contact AT&T to resolve the sign in problem?
iPhone works but desktop has not worked for over a week. The similar problem I found when searching the forum has been closed with essentially not exactly these words but "we are not an AT&T affiliated group/employees. We don't provide one-on-one help."
shannon02
ACE - Expert
•
21.3K Messages
3 years ago
This is the DTV sat forum try the AT&T forum.
0
0
tractorlady
New Member
•
2 Messages
3 years ago
I'm not sure how I got associated with the DirecTV forum but it doesn't matter. I turned off VPN and was able to access my email. Wish I'd thought of that days ago and why it became a problem after working for so long, but my problem is solved, at least for now.
I'd still love to know how to contact AT&T for help.
0
0
Tiger593
ACE - New Member
•
1.6K Messages
3 years ago
This Is the Directv Satellite forum you need to post in the AT&T forum for help from AT&T. As we are all customers of Directv here. This is a link to the AT&T Forum.
www.forums.att.com
I hope this helps you to get the help you need.
0
0
Juniper
ACE - Expert
•
23.4K Messages
3 years ago
@tractorlady
If you need help with an AT&T product or service (internet, email, account, etc.) then to contact AT&T you CALL THEM. The same if you need to contact the DirecTV side for help with their service (AT&T owned, but a new co-owner is managing those services now).
These forums are for customer to customer discussion, not official help. If you wish to discuss with others about the AT&T side, then post in that forum. The only way to be "associated" with the DirecTV forum, is you chose to post here. You don't get moved from one to the other.
For reference: https://forums.att.com/
(edited)
0
0