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Friday, May 1st, 2020 5:43 PM

New art direct TV service

I called direct TV to start a new service. I was told I had to go through art because I didn't want to go through internet. I called setup for technician to connect us. I was quoted the price of $79.99 for 1 year for ultimate package. I was told I would have to call back to setup for direct pay. After calling I was informed my charge would be $91.00 per month. I've spent 6 hours going through rude, non helping, non caring people that cannot speak plain English with no resolve. They have now got my phone number programed to where robo hangs up when I call. I'm going to file a complaint with better business if someone doesn't help to resolve this.

ACE - Sage

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46.4K Messages

5 years ago

Who's "art"?

Not sure what team you've called, but you must call DirecTV at 1 800 531 5000 to straighten this out.

ACE - Expert

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22.9K Messages

5 years ago

DirecTV doesn't provide internet. At best you were talking to a 3rd party dealer, at worst a scam artist pretending to sell DirecTV service.

https://support.directv.com/contact

Customer Service

800.531.5000 | Pay Bill | Order Movies | Refresh Your Receivers

General support daily, 8 a.m. – 12 a.m. ET

Also for official offers from DirecTV itself and not a 3rd party check the actual website.

www.directv.com

Remember there is only one 'T' in the brand name.

(edited)


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