New Member
Over Charged
Direct TV,
I've been in Direct TV (Edited per community guidelines) these past few months for a charge that isn't mine. I've spent 15 hours on the phone and NO ONE seems to be able to help. The standard operating practices is just transferring me or hanging up. A charge for $396 on April 14th isn't my charge.
Please call me, email me or read the notes that plenty of customer service people have left.
Constructive
Employee
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34K Messages
5 years ago
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Juniper
ACE - Expert
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23K Messages
5 years ago
@walter_cervin
What does your bill say the charge is for? I would review for any one-time charges, such as for equipment.
This is a public forum of other customers, so we can only give guidance based on the info you provide. You will need to call DirecTV (only a single T in the name) to access your account.
https://support.directv.com/contact
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