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M

New Member

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1 Message

Sat, Aug 21, 2021 5:54 PM

paper check

I do not want the mastercard.  I want a paper check.  Account (Edited as per community guidelines).  Address is the same.  Note, card has been destroyed.

Accepted Solution

Official Solution

OttoPylot

ACE - Expert

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70 Messages

3 m ago

This is a public forum, not AT&T Support, so no one here has access to any customer's account info so we can't do anything about it.  Please remove your account number as you have just made it available for every scammer/spammer/phisher cruising these forums.

If AT&T owes you money, you will have to call them and discuss how you want repayment for a card that has been destroyed.

JefferMC

ACE - Expert

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538 Messages

3 m ago

This is a public forum, not a private support channel, and you should not provide private information such as your account number.

Destroying that payment card may turn out to be a very foolish action, because replacing it with anything may be extremely difficult.

Vipin

Moderator

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12 Messages

3 m ago

Hello @Mikie043,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

Juniper

ACE - Expert

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14K Messages

3 m ago

They use a card for refunds. If you destroy it, then that is on you accepting forfeiture of refund.

TexasBrit

ACE - Expert

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13.4K Messages

3 m ago

Yes, you have just thown the money away. Debit cards are the same as cash.


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