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2 Messages

Thursday, March 24th, 2022 4:52 AM

Closed

programming and crappy service

I just read your email about changes in the programming. I am totally (Edited per community guidelines) off that you are removing OANN. It is one of the two news programs for conservatives. I guess that's why you are removing it. You are descriminating against conservatives. Y'all can KMA 
 I get my internet from att using dsl which is the only thing available. It is terrible and when I call to complain they tell me that att is no longer servicing the dsl service boxes because it is being phased out, yet I still pay full price for it. Just as soon as there is another option available, I will be so happy to leave all att services.

This conversation has been merged. Please refer the main conversation:

DIRECTV dropping OANN?

New Member

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31 Messages

3 years ago

Being straggled by poor service and product is awful. I moved from a city that great service to where I am now. Had two choices, att was one. It had terrible buffering issues, and long wait times get any help or someone on the phone. Then the 'special "  ads for $200 debit card arrived AFTER the expiration date and was told basically "too bad". Then of course, the costs went up A LOT . So I am saving money dropping direct-tv soon. I will miss some shows but I will enjoy the $150 savings. If I move again I will definitely make sure what provider is available. If limited to att as a choice, Nope, not buying there.

Community Support

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255K Messages

3 years ago

Hi @jmcom111, we want you to get the best value for your service. Let's start working to see where is the issue coming from and check the price you are getting.

Please meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

We'll be here for you.

Camila, DIRECTV Community Specialist

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