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New Member

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11 Messages

Wednesday, May 26th, 2021

Rip off

was told the reginal sports fee would be removed. they refuse to honor that. jacking up the bill sky high. refuse to talk to me altho my wife has given permison. do not get Direct Tv. they only care about money.

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ACE - Expert

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21.3K Messages

5 years ago

Everyone with the Choice or above channel package pays the RSN fee there is no way other than lowering the package to remove it, AFAIK around $10 is the max for the fee as it varies due to the service address. 

New Member

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11 Messages

5 years ago

was told it would be removed forever and the account would be credited 11.17.

Employee

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34K Messages

5 years ago

you were mis informed

ACE - Expert

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2K Messages

5 years ago

@JamesInNevada No excuse for any rep telling you it will be removed when it can’t be removed. The only way to get rid of the regional sports fee is to downgrade to a package that does not include a regional sports channel.

New Member

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11 Messages

5 years ago

but i am still expected to pay for his lie

Employee

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3.4K Messages

5 years ago

You are expected to pay for the package that you have....

If have Choice, Ultimate, or Premier....

For 12 mos. plus taxes and Regional Sports Fee
w/ 24-mo. agmt. Prices higher in 2nd year. Regional Sports Fee up to $9.99/mo. is extra & applies. See details
The Entertainment package does not have a RSF...
Therefore to not pay the monthly RSF will need to downgrade your channels to the Entertainment... or keep the package you have knowing the RSF is a requirement on that package.
This is what you agreed to in establishing the service....

(edited)

New Member

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11 Messages

5 years ago

wrong. I expect what i am told. which is for it to be removed like i was told was done.

Employee

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34K Messages

5 years ago

Fcc forbids them to remove it. Change packages or continue to pay. Federal law trumps anything a rep tells you 🤦‍♂️

New Member

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11 Messages

5 years ago

just be leaving Direct TV Because of their Lies to me. and telling everyone i know to stay away. 

ACE - Expert

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21.3K Messages

5 years ago

All TV providers have to charge RSN fees if you are in a channel package that requires them.

New Member

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11 Messages

5 years ago

hopefully they'll be honest unlike direct tv. 

New Member

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11 Messages

5 years ago

nope. The agent told me he'd cancel the regional sports fee and refund the 11.17. DIdn't misunderstand at all.

ACE - Expert

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23.4K Messages

5 years ago

ACE - Expert

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21.3K Messages

5 years ago

According to other posts this $11.17 was a one time credit due to Covid-19 stopping all sports.

Associated Member

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19 Messages

5 years ago

THE $11.17 WAS A ONE TIME CREDIT LISTED ON YOUR APRIL BILL AS A 2020 SPORTS COURTESY ADJUSTMENT. YOU GOT THAT CREDIT ALREADY. YOU ARE NOT GOING TO GET IT EVER AGAIN. YOU HAVE TO PAY THE REGIONAL SPORTS FEE EVERY MONTH AS LONG AS YOU HAVE CHOICE OR ABOVE BECAUSE IT IS A MANDATORY FEE. MANDATORY. MEANING IT DOES NOT MATTER IF AN AGENT OR SUPERVISOR TELLS YOU THAT YOU DON’T HAVE TO PAY IT. THEY HAVE NO CONTROL OVER A MANDATORY FEE. THE FEE IS UP TO $9.99/MO. THE END.


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