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Contributor

Sunday, September 15th, 2019 7:10 PM

Sunday ticket

We pay for NFL Sunday ticket but today it's saying we have to purchase the game!!! Not happy!!!! No help to call!!! Gonna fire Direct tv and ATT if this isn't resolved pronto!! 😡😡

ACE - Professor

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2.3K Messages

6 years ago

Are you trying to watch a local game? If so it will never be on Sunday ticket.


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

6 years ago

No.... every single game says we need to purchase

Contributor

6 years ago

Same issue today for me.  

ACE - Professor

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2.3K Messages

6 years ago

It only shows Sunday games that start at 1 pm EASTERN regardless of what time zone you're in. Other than that it could be an authorization issue, direcTV is notorious for issues like that at the beginning of the season.


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

6 years ago

Nabuki, what do you mean by authorization issues?

ACE - Professor

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2.3K Messages

6 years ago

All programming has to be authorized on the account, sometimes authorizations aren't sent correctly so the programming needs reauthorized.


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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