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Monday, August 31st, 2020 2:40 AM

Suspend directv hurricane laura

How can I suspend my service and pay my remaining balance in payments.

ACE - Expert

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21.1K Messages

5 years ago

You have to call DTV to suspend your account for up to 6 months per year with a $7.00 per month fee.  You can also setup a payment plan.

ACE - Professor

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2.3K Messages

5 years ago

Your balance must be paid to zero before you can setup a suspension 

ACE - Expert

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23K Messages

5 years ago

@Meganthemitch 

 

You can suspend service up to 6 months within a 12 month period ($7 monthly vacation hold). But balance must be paid to $0 (or be on auto bill pay) first. They will not suspend an account that is not current on the bill.

 

Call DirecTV and see about possibly setting up a payment arrangement that gives you so many additional days to pay the current bill before they do a past due interruption. Once your account balance is completely paid, then see about suspending.


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