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Monday, September 16th, 2019 2:32 AM

Unsubscribe from NFL Sunday ticket free trial

I started my free trial and want to opt out, please help me find it. 

ACE - Sage

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46.4K Messages

6 years ago


@Littlelevi wrote:

I started my free trial and want to opt out, please help me find it. 


I don't think you can "opt out" after the NFL season has started.

 

ACE - Expert

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21.1K Messages

6 years ago

You have to call and since the season has started you can cancel but you will still receive it till the end of the season.

ACE - Professor

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2.3K Messages

6 years ago

What free trial?

ACE - Expert

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22.9K Messages

6 years ago


@Littlelevi wrote:

I started my free trial and want to opt out, please help me find it. 


NFL Sunday Ticket should only be free as part of a intro offer for DirecTV. It gives you the entire season. You cannot remove the free offer itself, but you can opt out of the renewal if you don't want it the following year

 

There is no way to "find it". You must call DirecTV customer service and request to opt out of the renewal, that is the only way. However make sure you are reviewing your bills just to make sure it was properly opted out. The renewal notice would show on the June bill with the 1st of 6 installments in July, giving plenty of time if needed to opt out before the season starts in September. Often agents cannot opt out of the renewal until after the season has ended, which I assume is built into the system so customers have had the chance to see all the games first before deciding to no longer have it.


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