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1 Message

Monday, March 25th, 2024 11:05 PM

Unusual call

A caller said he was from Directv and said satellites were being repositioned and he needed to replace my

receiver (at no cost).  (I am a streaming customer)

I told him I have four receivers.

(pause)  He said to get out my remote and turn on the TV.

I said I can't do that right now.  He asked when he could call me back.

I said "Give me your number and I'll call you."

Hang up.

Is this a common way to extract personal information?

ACE - Expert

 • 

20.5K Messages

2 months ago

That was a SCAM!

DirecTV never calls you about updating equipment. Satellites cannot reposition otherwise the entire country would be out of service. They are in geosynchronous orbit after all.

You say you are a streaming customer. So if you mean DIRECTV STREAM or DirecTV by Internet (newer version of the streaming service), then satellites have nothing to do with you. It is DirecTV (which is the original service since 1994) that is by satellite.

(edited)

ACE - Expert

 • 

19.7K Messages

2 months ago

They where both fishing for your info and by getting you to fall for the scam they have proved you may fall for others so they sell your number and name to other scammers.


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