New Member
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1 Message
Update phone call
Has anyone received a phone call about doing an update over the phone? Seems odd to me.
New Member
•
1 Message
Has anyone received a phone call about doing an update over the phone? Seems odd to me.
Constructive
Employee
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34K Messages
4 years ago
its a scam
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Constructive
Employee
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34K Messages
4 years ago
updates are done either through internet or from the satellite
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Juniper
ACE - Expert
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22.6K Messages
4 years ago
Call about an update is a scam, especially if it is regarding software or satellite alignment.
The only legitimate required update is notified by email or bill insert. This affects those with MPEG-2/SD-only equipment. The notice directs them to call DirecTV's official number. If you post your model numbers, we can verify if you should call DirecTV or if any equipment changes would just be optional.
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olddawggy
1 Message
2 months ago
two calls in two minutes from 303 area code.. first call Said he was with DTV, THEN changed to Dish Network as i pressed him on why he was calling.. Second guy got pushy, insisted he was just notifying me of "updates" and was offering me Upgrades.. after i had asked if he was trying to sell me things... he finally hung up.
SCAM Callers... tell them to get a job that doesn't require them to Lie on the Phone all day.
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shannon02
ACE - Expert
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20.8K Messages
2 months ago
They are probably spoofing caller id so the area code and number means nothing. If approved DTV is buying Dish.
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