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was charged a 2-year agreement after I was told it was not a contract
someone called me from the DirecTV yesterday and told me first this is not a contract and that I would get some movie channels free for 3 months and I get an email this morning saying that I have agreed to a 24-month contract this is wrong they should not have done this to me
nabukl
ACE - Professor
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2.3K Messages
5 years ago
What else does the email say? 3 months free premium channels don't come with a committment
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Juniper
ACE - Expert
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23K Messages
5 years ago
@jcbass89
Just 3 month free trial of Premiums doesn't come with a 24 month agreement. Though be prepared it does go to cost after the 3 months so just remove when you are done with it.
So something else happened. Does the email say anything else? If not, then you will need to call DirecTV to find out why the agreement updated.
For reference:
Upgrade of equipment (adding a TV counts): 24 month agreement
Movers order: 12 month agreement (or 24 months if an upgrade as well)
Some 12 or 24 month discounts come with an agreement for the same time.
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