Was I disconnected or was there an outage

Since millions of customers use the same satellites for the service, an outage would flood the forum with upset people. Since service is working across the country, there is no outage.

To find out if you are disconnected, you would have to call and speak to an agent about the status of your account.

However then there is also the possibility of a technical issue.

What model are you boxes?

Describe the problem: symptoms, error messages, etc.