Website not working

You’ll need to call in to remove them. Call DIRECTV (number in my greeting below) and say ‘billing’ to the robot to be sent to the right department. 

That would work if the 800-531-5000 customer support number worked. It hangs up when transferring the call to another department

Have you tried the numbers? If they don’t work there’s either something wrong with your phone or another issue.

These are additional numbers to try:

Try 800-388-6597 and 8337343547

I tried all those numbers and the same transfer problem exists

Apparently directv is having some technical difficulties right now. If you wait it out it should be fixed within the next couple hours hopefully. 

Your right- about all you can do is wait them out