What Changes Trigger a New Contract When You're Out of Contract?
I've been a long and loyal customer to DirecTV since around 2010. I've been out of contract for many years, just paying my bill month to month. So, when DirecTV offers me special promotions or discounts on my service, I'm thankful! But I'm also apprehensive. I figure there must be a catch or something, like locking me unknowingly into a new contract. So far this has not happened, and I have been pretty satisfied overall with their service.
So, I'm curious, what changes will trigger a new contract and what changes will NOT trigger a new contract?
If these answers are available on their website, please provide a link; it would be most helpful.
From my understanding, as long as I'm currently out of contract (month to month) these actions are safe (no new contract):
1. Discounts & Promotions
2. Reactivate a box that was temporarily deactivated on your account
3. Change your plan
These may trigger a new contract, even if I'm currently out of contract (month to month)
1. Move & require new installation
2. Upgrade (requiring technician)
3. Request an additional box (new box)
It would really help if these polices regarding what triggers a new contract vs what doesn't was made available. If it is, I apologize, I wasn't aware of it.