Contributor
What number do I call to cancel my DIRECTV service?
I want to talk to someone about canceling my service but I’m not sure if I will be penalized. Can someone help?
Contributor
I want to talk to someone about canceling my service but I’m not sure if I will be penalized. Can someone help?
sandblaster
ACE - Expert
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2K Messages
6 years ago
DIRECTV® customer service
800.288.2020
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nabukl
ACE - Professor
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2.3K Messages
6 years ago
DirecTV customer service is 1-800-531-5000 the number that @sandblaster posted is att customer service. Ecf is $20.00 per month × remaining months left on the commitment.
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sandblaster
ACE - Expert
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2K Messages
6 years ago
@nabukl For what it’s worth, I got that from the contact us web page listing for Directv. I am pretty sure that number will get you to Directv customer support as you just get an IVR system and Directv is one of the options, but your number may be more direct. I haven’t called in quite awhile, so not sure.
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Mimo70
Contributor
6 years ago
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nabukl
ACE - Professor
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2.3K Messages
6 years ago
@sandblaster @It's all good although I think the website should be service specific and give both numbers I don't want to even get started with the website 😜🙄😡
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Juniper
ACE - Expert
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22.9K Messages
6 years ago
Theoretically the voice system and agents should be able to direct you accordingly, but the transfer system has had hiccups along the way. Still best to call the direct number for the side you want.
From www.directv.com under the Contact Us page:
Call Us
Customer Service
800.531.5000 | Pay Bill | Order Movies | Refresh Your Receivers
General support is available every day, 8 a.m. – 12 a.m. ET
Technical support is available 24 hours a day
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Mimo70
Contributor
6 years ago
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