Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Teacher

 • 

49 Messages

Thursday, May 7th, 2020 12:17 AM

256 hD and 356 HD error 771

This has been going on for a couple weeks.. all the other channels are fine.. I see people on multiple reports with the same issue? How do we get it resolved?

ACE - Expert

 • 

21K Messages

5 years ago

771 is most likely a dish alignment problem, there are videos on youtube if you want to try it yourself otherwise you have to call and wait until a CSR gets to you to setup a tech visit.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

NEED HELP?