2 Messages
acquiring guide data
I have an HR24-500 receiver and a TracVision TV3 dish. When I recently restarted the system after being away for a while. I refreshed the receiver via my account. Then when I restarted the system, the receiver got stuck on acquiring guide data. I have power cycled the receiver, restarted via the red button and refreshed several times but it still sticks at that point. All transponders are getting signal strength in the high 80's. Any suggestions as to what the problem might be? Any help will be appreciated. Thanks, Linda
shannon02
ACE - Expert
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20.8K Messages
4 months ago
DTV is shutting down the MPEG2 SD channels on the 101 sat that dish gets so the guide transponder maybe off, AFAIK the 101 sat will continue to broadcast in MPEG4 so if you have the HD channels hidden try unhiding them to get the MPEG4 guide data.
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Juniper
ACE - Expert
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22.6K Messages
4 months ago
Hopefully the suggestion by @shannon02 will get it updated in the meantime.
Long term, plan to replace the dish. For RV/Campers it would be a slimline SWM dish on a tripod/sled mount or the Winegard Trav'ler. For marine use, then it is the Intellian s6HD.
At least you have a dedicated HDDVR that you can move around as needed. AT&T had pushed DirecTV away from dedicated boxes to a Genie/Client only setup which means all boxes have to stay together (even 2nd building on same address cannot have its own dish when too far away to run coax)
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lindagrendahl
2 Messages
4 months ago
Thanks for your responses. I contacted Directv and they confirmed that the Tracvision TV3 will no longer work with directv. I am not willing to pay thousands to get a new dish, so I am exploring other options like Starlink.
Again, thanks for your help.
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shannon02
ACE - Expert
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20.8K Messages
4 months ago
It will still get the MPEG4 channels. You can use a $200 SWM dish on a sled or tripod mount but you will have to learn how to aim it.
(edited)
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