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Thursday, February 15th, 2024 5:22 PM

antenna is gives poor signal

i lost a few local channels recently, in which i contacted Directv.They sent me the ota antenna kit. I hooked it up and the reception was poor at best. how do I solve this issue, I there a better antenna?  i can't even record my shows anymore this is terrible. 

ACE - New Member

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5.2K Messages

1 year ago

Yes, you can definitely buy a better OTA antenna online to assist in reception of different bands (UHF/VHF dedicated antennas). Moreover, with the current antenna you have, ensure that it is in the highest spot possible, and that the antenna itself is pointed toward the direction of your local channel towers. If the local channel towers are too far away or otherwise too weak in your area, you’d need to resort to either an outdoor antenna, or you would have to stream the local channels on a streaming device, granted that you have a stable broadband connection for streaming. 

Here, you can check the direction of your local channel tower (s) and their respective strengths: https://www.antennasdirect.com/transmitter-locator.html 

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

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46.4K Messages

1 year ago

Check out the "Antenna Man" YouTube channel. Tyler has lots of great resources about antennas and optimizing off-air reception. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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5.2K Messages

1 year ago

@litzdog911 

Thanks for mentioning him. He is definitely a great resource for antenna assistance. I believe he also had a dedicated website for antenna recommendations based on one’s location.

http://www.antennamanpa.com/antenna-recommendations.html

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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