To those of you in Seattle, are you having this problem on the SD or HD version of KING5? I'm not seeing it on the HD channel.
____________________________________ ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
People in Kansas City, are you having this problem on standard def or high def? How often is it happening? Do you notice it only on DVR's? Give all details....
Ours is on SD. Only doing it on Direct D16 DVR. Other DVR's are ok. As long as you aren't pausing or taping you're ok. My husband watches almost all KCTV5, so it's a HUGE problem.
I am in the Kansas City market and have problems with KCTV 5 and KSHB 41. We have a standard def TV with a DVR and a high def with high def DVR. The standard def has a slight pause on the picture and the audio skips as well. This does not occur on the high def receiver/DVR. I do not notice this on other channels. In reading the responses here, it sounds like there is no fix, other than to reboot?
reed seoblander's post. DirecTV is apparently working with the station to get the problem fixed. That means almost certainly there is nothing you can do at your end to solve it.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
snethej
Contributor
•
2 Messages
13 years ago
I'm in the same area and notice the same problem. Both on CBS and NBC. It only happens to me after pausing live or on recorded shows.
0
0
jdobyns
Contributor
•
1 Message
13 years ago
I am in the Pacific Northwest, having the same issue on NBC with recorded programs.
0
0
seoblander
Teacher
•
20 Messages
13 years ago
@jdobyns - seeing the sam thing as you on King 5 as well. Directv response - reset your DVR. Lame. Obviously a problem with them or King 5.
0
0
cabletech
Guru
•
533 Messages
13 years ago
You also have to under stand, that if this is happening in differant parts of the country, then it is more likly to be a network problem then DTV.
DTV is just a relay service, by that, I mean, they recieve a signal from the network, then send it to the Satellite, which then retransmits to you.
0
0
litzdog911
ACE - Sage
•
46.4K Messages
13 years ago
To those of you in Seattle, are you having this problem on the SD or HD version of KING5? I'm not seeing it on the HD channel.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
seoblander
Teacher
•
20 Messages
13 years ago
I am seeing it on SD on a Directivo R10. I received this message from Directv this morning:
"Our broadcast center is aware of audio problems on KING and is working on resolving this. Thanks for your patience."
0
0
west99999tech
Scholar
•
306 Messages
13 years ago
People in Kansas City, are you having this problem on standard def or high def? How often is it happening? Do you notice it only on DVR's? Give all details....
0
0
zfamily1
Contributor
•
2 Messages
13 years ago
Ours is on SD. Only doing it on Direct D16 DVR. Other DVR's are ok. As long as you aren't pausing or taping you're ok. My husband watches almost all KCTV5, so it's a HUGE problem.
0
0
leessummitsooner
Contributor
•
1 Message
13 years ago
I am in the Kansas City market and have problems with KCTV 5 and KSHB 41. We have a standard def TV with a DVR and a high def with high def DVR. The standard def has a slight pause on the picture and the audio skips as well. This does not occur on the high def receiver/DVR. I do not notice this on other channels. In reading the responses here, it sounds like there is no fix, other than to reboot?
0
0
TexasBrit
ACE - Expert
•
14.1K Messages
13 years ago
reed seoblander's post. DirecTV is apparently working with the station to get the problem fixed. That means almost certainly there is nothing you can do at your end to solve it.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0