Contributor
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1 Message
caller id
I have an H34 receiver. Caller ID on receiver sends phantom calls that read UNAVAILABLE every 30 minutes ( house phones do not ring since there is no actual call). Caller ID from receiver does work when I get an actual phone call
litzdog911
ACE - Sage
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46.4K Messages
13 years ago
What sort of phone service do you have?
Have you tried resetting the HR34?
My HR34 does not have this problem.
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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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davidsavitz
Contributor
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3 Messages
13 years ago
I have the same issue with my HR34. I have FIOS and they changed my service plan yesterday. I am not sure if it the FIOS digital voice or DirecTV.
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litzdog911
ACE - Sage
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46.4K Messages
13 years ago
I have the same issue with my HR34. I have FIOS and they changed my service plan yesterday. I am not sure if it the FIOS digital voice or DirecTV.
It could be either. Bottom line is that Caller ID is rather flaky on DirecTV equipment.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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qwertyasd
Teacher
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26 Messages
13 years ago
I have the exact same issue. It comes up regularly every half hour. I've reset both the HR34 and my FiOS ONT and based on the reset times, it's definitely something triggered by the FiOS ONT. My old HR20 never did this, so it must be something about the HR34 that monitors the line differently.
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litzdog911
ACE - Sage
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46.4K Messages
13 years ago
Maybe. But I also have FIOS phone service and don't have this issue with my HR34.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mreg376
Scholar
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127 Messages
13 years ago
I have the same issue with my HR34. I have FIOS and they changed my service plan yesterday. I am not sure if it the FIOS digital voice or DirecTV.
It could be either. Bottom line is that Caller ID is rather flaky on DirecTV equipment.
Unless it also happens with no phone line attached, I can't see how it can be anything other than some signal coming from the phone line. I wouldn't blame this particular problem on the HR34.
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qwertyasd
Teacher
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26 Messages
13 years ago
Unless it also happens with no phone line attached, I can't see how it can be anything other than some signal coming from the phone line. I wouldn't blame this particular problem on the HR34.
It didn't happen with my HR20, so yes, it is an issue with the HR34. My suspicion is that it is misinterpreting the vm notification signal.
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