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New Member

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2 Messages

Sunday, January 15th, 2023 12:42 PM

Cannot display Directv on an HDMI matrix

I am using a HDMI matrix to push video from Directv, a computer and a firestick to a 4 tv video wall and a tv in the equipment closet. I have no problems viewing the firestick or computer but the Directv H44-500 box is another story. I can view DTV if it is direct into the video wall processor or small tv but not though the matrix.

 

I have changed input and output ports on the matrix and I have also swapped cables with known good sources so that eliminates everything but the matrix. I am suspecting an EDID issue. Would a EDID emulator or converter be the way to go? 

 

I just inherited this mess so any help, ideas or suggestions would be greatly appreciated.

ACE - Sage

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46.4K Messages

2 years ago

Most likely that "matrix" does not properly support HDMI HDCP copy protection signals. Do you have any documentation on that matrix?

New Member

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2 Messages

2 years ago

The "User Guide" states "HDMI 2.0b, HDCP 2.2 and HDCP 1.4 compliant". Sadly this user guide has no manufacturer name or tech support # to call.


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