Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Contributor

Thursday, September 19th, 2019 3:21 AM

Cannot fast forward

My recorded program does not allow me to fast forward....help... I pay for this feature, what do I need to do?

ACE - Expert

 • 

21.1K Messages

6 years ago

Most likely you recorded the On Demand version.

ACE - Expert

 • 

23K Messages

6 years ago


@Mimihas6 wrote:

My recorded program does not allow me to fast forward....help... I pay for this feature, what do I need to do?


Very good chance the recording is from On Demand. Some channels disable the FF/REW feature for their On Demand programs so you cannot avoid the commercials. Didn't used to be this way, but more channels are treating On Demand just like their individual websites where you are forced to sit through the commercials.

 

I completely am against this as it disables a paid feature. Unfortunately there must be a loophole, such as different licensing from what is through the satellite feed and what is from the channel's On Demand library, that allows them to do this.

 

However if you are completely certain it is not from On Demand, try a red button reset to see if it can resolve itself. Otherwise recording it again will be the option.


NEED HELP?