Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

3 Messages

Friday, December 10th, 2021

Change DirectTV Router to 5Ghz network

Currently configured to 2.4GHz and I would like to get switched to my 5GHz WiFi network. I am quite comfortable with networking configurations and PC services ...

Oldest First
Selected Oldest First

Accepted Solution

Official Solution

ACE - Sage

 • 

46.7K Messages

4 years ago

What box are you trying to change the WiFi on? Most DirecTV satellite boxes only support 2.4GHz WiFi. 

ACE - Expert

 • 

21.3K Messages

4 years ago

Reset the network defaults then setup a new network using the 5g ssid and provide the password.

(edited)

New Member

 • 

3 Messages

4 years ago

Yeah I see this now ... was able to get to the Network Config page to change the WiFi network and it only sees the 2.4 GHz SSID.  I'll try to directly enter the 5GHz SSID as shannon02 suggests above but I am guessing it will be 2.4 GHz only.  

I'll confirm my testing then ... thanks all ... very insighful responses!

New Member

 • 

3 Messages

4 years ago

Oops btw it is the HS17-500 server ...

Community Support

 • 

255.7K Messages

4 years ago

@ChasPA Thanks for reaching out to us about changing your internet speed on your equipment.

 

Thanks @litzdog911 You're absolutely correct! The receivers are only compatible with a 2.4 Ghz Wi-Fi. 

 

Please let us know if you have any further questions or concerns.

 

 

 

Teniel, DIRECTV Community Specialist

ACE - Expert

 • 

23.4K Messages

4 years ago

The external wireless cinema connection kit only supports 2.4Ghz.

The built-in one, which started with the 2nd generation Genie (HR44) also supports 5Ghz.


NEED HELP?