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Debbie0524's profile

Contributor

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7 Messages

Sunday, August 4th, 2024 5:01 PM

Deleting shows off directv app on phone

It is not possible to delete shows off phone. I've tried everything and nothing works and it's really (Edited per community guidelines) me off.

Community Support

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254.6K Messages

5 months ago

Hi there. We're sorry you're having issues deleting shows on your DIRECTV app through the phone. Are you trying to delete a recorded show? Roland, DIRECTV Community Specialist

Contributor

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7 Messages

5 months ago

Yes and they are deleted off tv but they won't delete on phone app.

Community Support

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254.6K Messages

5 months ago

Thanks for confirming. I understand that you wanted to delete them from your phone app. However, the said feature is currently not available on the app. We'll forward this to our team for review and to determine the next steps. Roland, DIRECTV Community Specialist

ACE - Expert

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22.6K Messages

5 months ago

I think @DIRECTVhelp misunderstands the issue

You are not trying to delete off the DVR from the app (which is not an available option). The issue is that you've already deleted from the DVR itself, but the app still shows it as recorded. Is that right?

Contributor

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7 Messages

5 months ago

Yes. Others have said to long press the recording u want to delete and a delete option will pop up. IT DOES NOT

(edited)


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