Contributor
DirecTV HR24-500 connected to Yamaha RX-A780 connected to LG OLED65C8P all via HDMI and no audio
DirecTV HR24-500 connected to Yamaha RX-A780 connected to LG OLED65C8P all via HDMI and get video but no audio. I had audio before getting a replacement received of the same type and all other equipment/cabling was the same. I get audio using the same HDMI cable to the AV receiver to other devices (xbox one/apple tv) and get audio if I turn off the TV. Plugged DirecTV receiver directly into another TV via HDMI and got audio and video so it's not the HDMI port on the DirecTV receiver. All HDMI cables are new. Any ideas?
litzdog911
ACE - Sage
•
46.4K Messages
6 years ago
Try changing the Dolby Digital Audio setting on the HR24's Audio Setup Menu.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
marklarson
Contributor
6 years ago
Oh trust me I’ve already tried both settings and neither changes my situation.
0
0