New Member
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2 Messages
DIRECTV hr25-500 receiver
will not connect to my Winegard carryout answer it is about 7 years old. just need to know if it will connect or not. thanks for any help.
New Member
•
2 Messages
will not connect to my Winegard carryout answer it is about 7 years old. just need to know if it will connect or not. thanks for any help.
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
If additional questions, let us know. We'll be ready to help.
Karen, DIRECTV Community Specialist
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
The H25 (there is no HR25) is SWM only and your Winegard carryout is not SWM capable.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Technically, if you got a SWMD30 multiswitch then it would work..
But, do be aware they are phasing out all MPEG2/SD feeds soon anyway so that Winegard antenna will become useless. However, there are currently four HD channels at the 101 location so perhaps it won’t be ‘useless’ after all.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
Not sure if the H25 still has the 18" round dish in the setup guide to select if not then it will search for the HD sats then throw the 771 error code that the dish doesn't get. Plus DTV shutting down the SD MPEG2 channels.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@shannon02
Good catch. Luckily, since the H25 runs the same software as the H24 and other HD boxes, it still has the 18-inch dish selection. I also confirmed this on an H25 just now.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
There is no HR25. The HR24 is the last regular HDDVR. I suspect you mean H25.
Unlike all non-DVR boxes before it, this one is SWM-only just like all Genie setups. You need a slimline SWM dish on a tripod/sled mount or the Winegard Trav'ler.
DirecTV is shutting down their MPEG-2/SD-only feeds. This means all those older carrouts are obsolete for DirecTV. Some of them can still support other satellite carriers, but they are SD-only for DirecTV which means they need to be replaced.
(If they do a SWM-only regular HDDVR to work with the Genies, then HR25 does seem the next logical model number but nothing has been said to this).
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Taztou
New Member
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2 Messages
3 years ago
Thanks
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
You're welcome @Taztou. If you need further assistance don't hesitate to contact us back. We're just a message away.
Rafael, DIRECTV Community Specialist
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