directv is pure rubbish

hello

as everyone knows that i was looking forward to getting installed last friday. well that never happened!!! so i signed up 3 more times trying to get installed and nothing happened again. i called and called diretv over and over. the rep tells me the tech's on his way and i should be getting a phone call in 30 mins. ok so i waited an hr and called att back. so the next rep tells me that the tech had an emergency and could not make it. if that's true. so the rep starts telling me that i can download the directv app for my smart t.v.. he tellls me to downlod the directv app. i am searching for it on my roku t.v. as he's telling me to goto the google play store LOL. REALLY???? google play is for android phones not smart t.v.'s!!! heres a good one!!! he asks me if i can talk into my remote and do a voice search. i replied no i can't. then he says then you dont have a smart tv. really. have these reps even gone to school??? because they seem dumb and not caring to me!!! so then i called back a third time got someone in merica who made sense!!! so he called the instalation company and they told him that they had no record of the work order!!!! and to this day i have not been installed!!!

if this is how AT&T treats there customers they can keep it there's more people out there willing to take my money!!! i don't need you you need me to survive

but yea the whole directv experience is pure garbage!!! hmm maybe it's better off that i didn't go with such a trashy company. as directv used to be a steller service now its pure garbage. a merger that should have not been allowed to happen!!!