Does the Genie Gen 3 and the 4K Genie Mini have to be hooked together

Hello @gzaidi thank you for being part of the AT&T family. Let’s review your options for enjoying that 4K content!

First we would like to ask some questions about your equipment to be sure we are providing the best solution for you.

For your main unit otherwise known as the server or “Genie” we currently have two options for 4K capable Genie devices.

• The Genie 2 (HS17)
• The Genie (HR54)

With the way that our 4K Genie Mini works you must have one of the main units listed above to provide the service to the mini.

You mentioned you also had a wireless video bridge. Because the Genie 2 has a built in wireless video bridge it sounds like you are in possession of an HR54 or “The Genie”. If this is the case than the 4K Genie Mini does not necessarily need to be in the same room as the main unit though it will require a hardwired connection to The Genie.

Should you be in possession of the Genie 2 things will be slightly different. The Genie 2 does not connect directly to a television set and is incapable of providing video without the 4K Genie Mini, therefor these two units must remain connected to one another.

We hope you are loving the latest 4K content @gzaidi, please let us know if this answers your question.

@KaneB, AT&T Community Specialist

I have the HR54.  So I don't want to move the 4K Genie, I want to move the HR54 box, is that possible to move the HR54 box and the 4K Genie still work by itself?

Sorry, I wasn't meaning moving it to another building.  I put a TV in my basement and right now my family room has the HR54, the wireless bridge and the 4K genie all hooked together.  So are you saying that I could move the HR54 to my basement TV?

To answer your question @gzaidi.

Yes, you can move the receiver but it would still need to be hard wired for it to work. Please let us know if that helps.

Charles, AT&T Community Specialist

Most likely the HR54 is powering the SWM LNB so what ever coax it is connected to it has to be connected to the red power pass through port on the SWM splitter.

Thanks again for all the info, I took the HR54 to my basement TV and after going through all the checks after booting up I'm getting the 775 error code.  Is that now a separate issue?