Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Contributor

Friday, July 26th, 2019 6:59 PM

error code 771

keep getting error code 771. installation is in an rv with winegard G2 dish  have repeated setup procedures to no avail

ACE - Expert

 • 

21.1K Messages

6 years ago

That is an SD only dish that is now obsolete as DTV is shutting down the MPEG2 channels.

ACE - Expert

 • 

22.9K Messages

6 years ago


@jim5r9 wrote:

keep getting error code 771. installation is in an rv with winegard G2 dish  have repeated setup procedures to no avail


That dish is MPEG-2. DirecTV started shutting down the MPEG-2 feeds as of April 2019. So that dish can no longer be used. Must have MPEG-4 (SD and HD capable) going forward. To clarify since some 3rd party sellers are misquoting, dishes cannot be updated to accept MPEG-4 and must be replaced. Doesn't matter if receiving dish can receive Dish Network's HD feed as it is not the same transmission of DirecTV. Currently for RV's the Winegard Trav'ler for auto-aiming, or a regular home dish on a sled mount or tripod, are the options.

 

What are the models of boxes you have? Do you know what dish you have at home? This will determine if you need to take advantage of DirecTV's complimentary MPEG swap. They will not replace the dish in the RV of course, but if the box is used in the home as well then that part they will cover.


NEED HELP?