Contributor
Error Code 775
I moved my box from my basement to my bedroom yesterday, and now when I try to use it, I get the 775 error code. It is connected by coax from the wall to the box, and then by HDMI from the box to the TV. Is there something else I need to have done?
shannon02
ACE - Expert
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21.1K Messages
6 years ago
If you have an HR54/HS17 then you need to switch the coax to that room to the power pass through port on the SWM splitter, if not you need to return the power inserter to the old coax or change the coax on the SWM splitter.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mark_mt
Employee
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74 Messages
6 years ago
(If it's an HR54 and you're moving it on the splitter like he said, the power pass port that needs to run to that specific box is often marked with a thin red line on the face of the splitter)
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