Tutor
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3 Messages
Genie mini receiver w/double play issues
So I have been having a horribly frustrating issue with my Genie 'mini' receivers that when you put them into double-play mode they sometimes will bounce right back to the channel you we're on when trying to swap between two channels and if you do this too many times (not sure why it happens in the first place since it doesn't do it on the Genie itself) then it will actually jump all the way back to the beginning of the double-play buffer which just sends my frustration level through the roof.
Any fix for this? I've heard it's a known issue and other people have issues with this too.
Juniper
ACE - Expert
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23.4K Messages
5 years ago
Mini Genies are Clients, not receivers, so have no tuners of their own. As such they steal that capability from the main Genie resulting in some limitations depending on how much is in use.
What model is the main Genie?
How many Clients do you have? (Mini Genie and/or RVU TV)
What model is the problem box?
You can try refreshing the sync between the boxes to see if that makes a difference. Verify coax is finger tight to all boxes and then do a red button reset in a specific order: Genie > WVB (if you have any wireless Clients) > Client > HDDVR > HD non-DVR.
You can try a power cycle instead of a simple reset. Unplug power for a minute clears residual memory that might be causing the problem. Just make sure they are all off before powering on (same order as reset). This will cause guide to download again as well.
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lightguy48
Tutor
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3 Messages
5 years ago
It's an HR54/700 running 0x153b.
I do not use wireless clients, everything is hardwired, connections are tight, signals are excellent. Clients and Genie has been rebooted multiple times. The other two clients are off/sleeping so worst case 3 of the 5 tuners are in use, it's not a shortage of resources.
It appears to me the client receives the 'down' command from the remote but somehow it gets duplicated so it bounces from tuner 'a' to tuner 'b' then immediately back to tuner 'a' but if the sequence happens too quickly then the buffer jumps all the way back to the start of the buffer so you have to FFW all the way through the buffer to catch up... insanely frustrating...
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