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New Member

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3 Messages

Tuesday, October 4th, 2022 10:26 AM

Genie RC73 Remote will not pair to receiver

I was having issues with my Genie remote controlling the volume and other tv functions and due to my lack of experience with the issue I reset the remote from the settings tab on the tv. I have even reset it with the ‘981’ code. I have unplugged and reset the receiver itself but I CANNOT get the remote to reprogram to the box. I have tried ‘mute and select’ and ‘mute and enter’ and also the ‘961’ code but nothing I do will display the IR/RF message on the TV. When trying to pair, the remote will blink green for a few seconds then display a single red light at the end. Im assuming thats an error code. Any help would be greatly appreciated. I believe the remote is still good as it was just working yesterday.

ACE - New Member

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5.2K Messages

3 years ago

What’s the receiver model? 

Follow these steps to get IR/RF working:

Program remote manually for your HDTV or audio device

  1. Point the remote at your Genie HD DVR, Genie Mini, or Wireless Genie Mini. 
  2. Press and hold the MUTE and SELECTbuttons while continuing to point the remote at a Genie device. Stop when the green light at the top of the remote blinks twice.
  3. Use the buttons on your Genie remote to enter code 961.
  4. Press the channel up button once.
  5. Press Enter.
  6. Select OK when the TV screen displays Your Remote is now setup for RF
  7. Power on the device you want your remote to control.
  8. Press MENU on your remote.
  9. Select Settings > Remote Control >Program Remote.
  10. Select the device you wish to control with the remote.
  11. Follow the on-screen prompts to complete programming. The directions vary for different devices.

More info here:

https://www.directv.com/support/satellite/article/KM1082377/

New Member

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3 Messages

3 years ago

Im not home at the moment to get the model # but I did try the manual programming sequence with no luck last night. I never got a “Your remote is now setup for RF” on the TV screen.

ACE - New Member

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5.2K Messages

3 years ago

The receiver model is crucial because that remote will only work in RF on Genie equipment like the Genie minis and Genie HD DVR (excluding HR34).

(edited)

New Member

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3 Messages

3 years ago

The remote was working on the box yesterday so I know thats not the issue. Was having issues with volume and I reset both the remote and receiver and now I cannot get it to program back to the receiver.

Contributor

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189 Messages

3 years ago

Try a new set of batteries 


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