Having Trouble accessing this program

Question

I had multi room working great. watched one recorded show fine. The Next show received a response response "we are having trouble accessing this program, would you like to try again?"

I have rebooted the receivers. and the network access points. can't reconnect. any ideas.

litzdog911 · Answer

Sometimes it can take an hour or so for the DVRs to 'rediscover' each other, so be patient. Tell us more about how your DVRs are connected to your home network.

dmaple · Answer

This past week I upgraded my home network to Cisco's Valet Plus as the primary network platform. I also installed Cisco's N wireless bridge dual band. The setup was great. Prior to the Valet I had to go in an setup the IP addresses but with the new Valet Plus I'm going back and setting up everything to Auto mode. All of my DirecTV receivers are on wireless on a secure WPA2 authentication. I noticed if a wireless laptop computer gets on the network it slows down the transfer rate of the video but the sound slows down not at much.

dcd · Answer

You've spent quite a bit of money on a system that still may not provide the service you expect. If you read the sticky post at the top of this page you'll see where Directv is urging customers not to spend any resources on upgrading their networks. The DECA system is hard wired and will provide a rock solid hard wired connection between the receivers. It's cheap too. $99 for materials plus a $49 service call to install.

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