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Contributor

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1 Message

Monday, December 26th, 2011 2:11 PM

HELP- remove nomad devices

Can anyone answer this simple question.  How do you "remove" devices from Nomad?  My kids got new ipods and I can't find a management screen that shows which devices are authorized to access the Nomad, delete them, to get back the 5 authorized devices.

 

Note, I have the Windows version running and on one iphone.  Just looking for the screen to delete current devices to free up for the new devices.  Thanks,    Andy

Mentor

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91 Messages

13 years ago

You can only remove them once you have used all 5 licensces, when you reach 5 you can transfer from one of the devices you don't want anymore. So basically, you don't really have to worry about it.

If you are concerned about access to the nomad, you can just uninstall the app from your kids iPods

Expert

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20.7K Messages

13 years ago

Here is a reprint from a Directv help page:

Go to directv.com/nomadto download and install the computer or mobile application on to your device. Follow the onscreen instructions to add or remove devices from your nomad. If you delete a device and add a new device, you must wait 30 days before adding the deleted device to the same nomad.

 

However, there is really no need to remove a device, you'll be asked which you wish to delete to make room for a fresh one once five are registered.

Contributor

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2 Messages

13 years ago

Quote: Originally Posted by dcd 

Here is a reprint from a Directv help page:

Go to directv.com/nomadto download and install the computer or mobile application on to your device. Follow the onscreen instructions to add or remove devices from your nomad. If you delete a device and add a new device, you must wait 30 days before adding the deleted device to the same nomad.

 

However, there is really no need to remove a device, you'll be asked which you wish to delete to make room for a fresh one once five are registered.

the problem with this is that I am constantly having to validate my account on both pc's, thru a glitch that seems to be happening since the new download.

direct tv's only response is sorry........you can't use your pc for 30 days...

it is not happening on the iphone app.




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