What is the model of the receiver? Just to be sure if returnable or not.
How To Return The Equipment
Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes.
Well we switched carriers and just need to send receiver back or get charged $150 and I have called 3 times and been told they would send or email me a return label... its never happened. Frustrated!
DirecTV does not send a label or email to use as one for return. They have you take the box to a participating shipping location for the free return as mentioned.
The UPS Store in my town is closed and we do not have a FedEx Office, either. There was no USPS shipping label included with my new equipment, so I am delayed in getting it returned to you. I do not have the money to pay for the shipping by taking it to the post office without a return label, so how can I get a label from you to return it at no charge?
Accepted Solution
Official Solution
Juniper
ACE - Expert
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23K Messages
4 years ago
What is the model of the receiver? Just to be sure if returnable or not.
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darleneevans
New Member
4 years ago
I need to get a return label for a receiver to send back through fedex.
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darleneevans
New Member
4 years ago
Well we switched carriers and just need to send receiver back or get charged $150 and I have called 3 times and been told they would send or email me a return label... its never happened. Frustrated!
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Juniper
ACE - Expert
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23K Messages
4 years ago
DirecTV does not send a label or email to use as one for return. They have you take the box to a participating shipping location for the free return as mentioned.
What model is that receiver?
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tahnyalytle
New Member
4 years ago
Return to the store- AT&T is notorious for sending wrong labels and "losing" phones
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Juniper
ACE - Expert
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23K Messages
4 years ago
@tahnyalytle
This has nothing to do with phones. An AT&T store cannot help him return a DIRECTV receiver.
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tahnyalytle
New Member
4 years ago
Sorry
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melindamcc
New Member
4 years ago
The UPS Store in my town is closed and we do not have a FedEx Office, either. There was no USPS shipping label included with my new equipment, so I am delayed in getting it returned to you. I do not have the money to pay for the shipping by taking it to the post office without a return label, so how can I get a label from you to return it at no charge?
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shannon02
ACE - Expert
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21.1K Messages
4 years ago
Look under the shipping label as sometimes the return label is there. What are the model numbers?
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