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New Member

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3 Messages

Tuesday, September 8th, 2020 12:23 AM

How do I determine if a satellite dish in non-functioning?

We have several dishes on the rooftop of our condo building. Do I call a DirecTV tech person to determine which ones are non-functioning/not in use so we can remove them? Or can our electrical handyman determine that and if so, how?

ACE - Expert

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21K Messages

5 years ago

The property owner owns them to do what they want.  Best to leave the mounting plate attached to the roof to prevent leaks.  DTV will not do anything to a dish except to align it.

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

5 years ago

I appreciate your comment but it does not answer my question. We are aware that we own the satellites. The question is: how do we determine if they are non-functioning so we can remove them?

ACE - Expert

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21K Messages

5 years ago

Tell you tenants to notify you if they lose service then disconnect them one at a time and wait a day or 2.  Hopefully nobody is on vacation.

(edited)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

5 years ago

We have 10 satellites on the rooftop and 24 units. This method won't work. I know there's a way to determine if a dish is "live/in use" or not. 


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