How do I do a factory reset on receiver?

DVR/Receiver model number?

HR54/500  I did a menu "Reset Everywhere", and that seems to have done it, but then the screen for the DVR shows a grey 4:3 box with ads in it.  I'm wondering if it now has to be re-authorized.

Why did you need to do a "factory reset"?

What difference does it make?  I did it.  I wanted to wipe out all recording and programming and start over.  Are you saying that my intentions somehow affected the process?

Just curious if you were having some initial issue that prompted you to perform a factory reset. But, yes, you'll likely need to call DirecTV an reauthorize the box. Keep us posted. 

Just needed to pair the remote!

@jnojr 

Needing to do a full factory reset is so rare, we just wanted to know what the issue was to make sure you got the correct resolution. Wiping favorites list, and especially recordings, is a last resort for most people.

Nothing malicious or judgmental was meant. Just making sure you got the correct fix for whatever issue you were having. And just in case, since a common reason for someone to do this was because they were selling/giving it away to someone else, boxes can not be transferred between accounts any more. Once deactivated off the account it cannot be reactivated, so gets returned (or recycled depending on model number).

All DTV remotes are preprogrammed to control all DTV receivers in IR so what was the problem?