New Member
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2 Messages
How do I get a local direct tv installation supervisor
I have a friend who was transferring her DIRECTV service from her rental home to her newly purchased home. A disabled veteran who worked hard all her life to purchase this home. The installer caused so much damage to her home it is unbelievable. I need the phone number of a DIRECTV supervisor in this area to access the damage. Service address is [Edited per community guidelines].
Tiger593
ACE - New Member
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1.6K Messages
4 years ago
1 (800) 531-5000 this is customer service tell them you want to talk to a supervisor
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Dhildreth
New Member
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2 Messages
4 years ago
Tried that numerous times. After 4 1/2 hours on the phone this morning and being transferred at least a dozen times to supervisors, I gave up. Ready to turn in my system.
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nabukl
ACE - Professor
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2.4K Messages
4 years ago
DirecTV really doesn't handle that directly, you have to have a damage claim filed via DirecTV which should have been done when talking to them.
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shannon02
ACE - Expert
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21.3K Messages
4 years ago
AFAIK the account holder has to file the claim to DTVs insurance company via DTV CSR you can't.
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Juniper
ACE - Expert
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23.4K Messages
4 years ago
The DirecTV account owner must file a damage claim. Also do not post personal info (such as you full address) as this is a public forum.
https://forums.directv.com/conversations/directv-account/property-damage-claims/610beddaec3d744e306b5e22
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