New Member
How does my store location become an equipment return location
Hello,
I am the manager at a pack and ship company and quite a few of my customers desire to return their AT&T and U-Verse equipment. How do I become part of the network that accepts equipment returns?
skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
AT&T contracts with UPS & FedEx.
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JefferMC
ACE - Expert
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36.9K Messages
4 years ago
More precisely, they contract with The UPS Store and FedEx Office, who can look up your account from AT&T's system through their large (Edited per community guidelines) implementations. AT&T does want to deal with a network of individual agents having to access their systems, etc. It's a wonder we have a choice of two.
(edited)
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shannon02
ACE - Expert
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21K Messages
4 years ago
You have to become a UPS/FedEx store with the proper software and equipment to scan in the DTV receivers.
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