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DRM929's profile

Contributor

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3 Messages

Thu, Jun 23, 2022 5:51 AM

HR20 wants to be re-activated

Upgraded LNB to SWM 3D2RBLNBR0-14

I have two HR24 receivers which are working fine after the upgrade.

Why is my HR20 asking to be re-activated ?

Accepted Solution

goldw1800

ACE - Professor

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1.8K Messages

Il y a 2 d

Suggest you call 1-800-531-5000 and have them refresh the receiver or re-activate (which is different than a refresh) --I assume you have rerun the sat on HR20 since you replaced the LNB 

shannon02

ACE - Expert

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16.3K Messages

Il y a 2 d

Is it a100 or 700?

detuch254

ACE - New Member

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1K Messages

Il y a 2 d

@DRM929 also, is it error code 711, 722, or 726? Have you tried a refresh of that HR20 online at directv.com/refresh? 

Contributor

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3 Messages

Il y a 2 d

It's a HR20-700

No error codes, and the signal strength is very strong on all satellites 

The website is not working right, I have been trying to refresh the receiver everyday for about a week now.

detuch254

ACE - New Member

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1K Messages

Il y a 2 d

@DRM929 where does it say that you need to activate the receiver then? Without an error code, there shouldn’t be a problem.

Contributor

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3 Messages

Il y a 2 d

Yes, I ran sat setup many times, each time it was successful. When the setup was done the next screen said to activate the receiver.

goldw1800 is right,  it's time to make that call that I was trying to avoid !

Thanks everyone for trying to help !


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